My private events are not showing on my website

If an event is private, it is not shown on the website until we can confirm who is viewing the page. This is a security feature that is core to the private event functionality. Private events will show to guests who are invited to them in these circumstances:

1. In the RSVP form, while the guest is RSVPing
2. At the end of the RSVP form, to confirm which events the guest was invited to
3. On the website, after the guest has RSVPed and clicked the "Go back to the website" button
4. On the website, if the guest has clicked through from an email sent through the Say I do Email Announcements feature
5. On the website if the guest has previously identified themselves using one of the above methods, using the same device (phone or computer)

If you want to confirm what a particular guest can see, you can open your Guest list page, then click on a party and click 'View Website as...'. This will show you the website as if you were viewing as that party.

If you want an event to appear on the website at all times, just turn the privacy feature off and everyone will be able to see it and RSVP to it (meaning everyone will be invited to it). At the core of the privacy feature is not showing the event to people who aren't invited to it.

Have guests identify themselves when they open your website

You can ask guests to look up their name before they view your website. Once they select their name, they’ll see a version of the website tailored to their party, including any private events they’re invited to.

To turn it on:

1. Go to Wedding website.
2. Open Settings.
3. Find Guest experience.
4. Switch on Guest name required.

Guests must already be included on your guest list for their name to appear. This feature helps show guests a personal experience, but it should not be treated as password protection.

Troubleshooting

If you are using tag-based visibility for private events, check the following:

1. Guest identity is confirmed

   Private content appears only when we can confirm who is viewing.

2. Event privacy is enabled

   Open the event and confirm Privacy is turned on.

3. Required tag is assigned to that person

   Tags are person-based. A tag on one person does not automatically apply to others in the same party.

4. You are testing in the correct context

   Private event visibility is shown during RSVP flow and when a recognised guest revisits the site.